Roy Teeluck | Professional Hair Salon NYC

Salon Policies

SALON POLICIES

We accept cash and credit cards (Visa, Mastercard, American Express) as well as Roy Teeluck Gift Certificates.

Gratuities are accepted in cash only.

If you need to cancel or reschedule an appointment, we ask that you notify our concierge at least 24 hours prior to your scheduled appointment so that we can accommodate other guests.  Appointments cancelled or rescheduled less than 24 hours prior may be subject to a cancellation fee.

Adjustments to cut and/or color will be made at no charge and must be completed within 7 days of service.

We offer complimentary bang trims as a follow-up to haircut appointments.  Please speak to your stylist for more information.

Retail purchases may be exchanged if unopened and returned within 14 days of purchase with original receipt.  No refunds.